24/7 Customer Support

Privacy Policy

We've tried to keep it as simple and concise as possible for you. Please review the Policy before you share any personal information with us. By using the website further and providing us with your personal information, you are demonstrating your consent for the same.

Astute Analytica recognizes the importance of privacy. This privacy policy outlines our commitment to your privacy and assures you that any personally identifiable information (PII) that you entrust to us is handled with utmost care. This Privacy Policy is effective as of (01/01/2020) and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

What Information do we collect?

We collect information that: 

  • You provide us when signing-up for or maintaining an account or registering for any event with us or otherwise receiving a service from us. 
  • Your data that might be collected from third parties, including, in some cases, publicly available directories, as part of our marketing and prospecting activities.

The information collected through the above means will be limited to:

  • Name, email, phone number, address
  • Job title and professional details
  • Billing related information (where applicable)
  • Any information relevant to event attendance
  • Opinions and other information requested and provided by you through website and other channels.

Cookies: We use cookies to store visitor preferences, record session information record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to our website, record past activity at a website in order to provide better service when visitors return to website, ensure that visitors are not repeatedly sent the same banner ads, and to customize web page content based on visitor’s browser type or other information that the visitor sends. Most browsers are set up to accept cookies, but you can change your settings to have your browser notify you when you receive a new cookie or you can change your settings to refuse to accept cookies.

Children: This website does not provide services or sell products to children under the age of 18. So, upon any such discovery we will delete that information immediately. If you believe we have received any information from or about anyone under the age of 18, please contact us immediately.

How do we use collected Information?

We use your information collected in the following ways:

  • The sign-up details are stored in our database and used for further identification and where applicable, authentication purposes.

For our legitimate interests in conducting our business, such as:

  • To fulfill your requests and opted services;
  • To respond to your questions, concerns, or customer service inquiries;
  • To otherwise communicate with you about your account;
  • To conduct research and analysis, including surveys with your consent;

For events and related services:

  • To enforce the legal terms that govern our websites and services;
  • To create aggregated or anonymised data, which we may use

The technical and related User end data collected will be used for the following purposes:

  • Monitoring and analysing to ensure effective and efficient system performance and usage;
  • Identification and proactive handling of any technical issues;
  • Troubleshooting and support purposes.
  • Where necessary, third party services and tools such as Google analytics.

We don’t profile the users or monitor the behaviour of users using the personal information for any purpose other than legitimately required as a part of delivering and supporting the designated service from us.

How long the data is retained in our Systems?

We apply a general rule of keeping personal data only for as long as required to fulfill the purposes for which it was collected, and in accordance to the applicable legal and regulatory requirements. Hence, your information with us will be retained till there is a relevant business purpose and use of the same, unless:

The information is removed under specific request from your end and subsequent concurrence on the same from our end or if there is a genuine and valid requirement from our end for doing so triggered by business or regulatory/legal requirement.

How do we secure your data?

The Data collected will be stored in the secure servers and systems owned and managed by Astute Analytica. The data might be stored and/or transferred within or outside the region of collection, in order to fulfill the agreed and lawful processing. However any transfer of data outside the region of data subjects will be done in compliance with the applicable Privacy acts and regulations.

When the circumstances require, we use encryption technology (data scrambling) and authentication tools to protect information that you may provide through our website. In addition, our employees are instructed that such information is to be used only in accordance with the principles of this Website Privacy Policy, or other information security policies and procedures we may adopt from time to time, and the laws applicable to each specific business.

We contractually require our agents, service providers, and affiliates who may process data related to the Services to provide the same level of protections for data as required under the Principles and applicable laws and regulations. Please be aware that these could be reviewed and updated to make our practices towards Privacy better and stronger. If you have any questions or information regarding this policy, you may contact us via the means provided on this site.

{