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Pharma and Biotech CRM Software Market - Industry Dynamics, Market Size, And Opportunity Forecast To 2027

Global Pharma and Biotech CRM Software Market- (By Deployment – On Premise and Cloud Based (SaaS); By Enterprise Size – Large Enterprise and Small & Medium Enterprise; By Industry- Pharmaceuticals and Biotech; By Technology- AI CRM and Conventional CRM; and By Region) - Industry Dynamics, Market Size and Opportunity Forecast, 2027

  • Published On: 04-Mar-2022  |   Format: pdfpowerpointexcel  |  Report ID: AA0322157
    Delivery: 2 to 4 Hours
Pharma and Biotech CRM Software Market

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Report AttributeDetails
Market Size Value in 2021US$ 4,528.4 Mn
Expected Revenue in 2027US$ 10,830.2 Mn
Historic Data2017-2020
Base Year2021
Forecast Period2022-2027
UnitValue (USD Mn)
Segments coveredBy Deployment, Enterprise Size, Industry, Technology,  and Region
Key CompaniesOracle Corporation, Veeva Systems, QuintilesIMS, Salesforce, Aurea,  and other prominent players.
Customization ScopeGet your customized report as per your preference. Ask for customization


Global Pharma & Biotech CRM Software Market is projected to grow at a CAGR of 15.2% during the forecast period 2022-2027.

CRM software for pharmaceutical and biotech companies is a set of specialized capabilities that are part of the pharma selling model and it provides a centralized platform which enables the management of manufacturers’ data.

The size of the Global Pharma & Biotech CRM Software Market in 2021 was US$ 4,528.4 Million. 

Increasing patient pool and growing need of client engagement, growing pharma & biotechnology sector and increasing competition and also growth and development of healthcare IT sector.

Key functionality required for pharma and biotech CRM solutions includes account management, call planning, call reporting, time-off territory management, offline functionality and mobile reporting.

Deployment, enterprise size, industry and technology are the different segments of the global pharma & biotech CRM software market.

On the basis of industry, the global pharma & biotech CRM software market is segmented into pharmaceutical and biotech industries.

High implementation and difficulty in successful implementation of CRM software followed by skeptical performance of CRM software inhibits the market growth.

Americas holds a major share in term of revenue in the global pharma & biotech CRM software market in 2021.

Small & Medium Enterprise is estimated to grow with the highest CAGR during forecast period.

Conventional CRM segment contributed the major share in the Global Pharma & Biotech CRM Software Market in 2021.

Oracle Corporation, Veeva Systems, QuintilesIMS, Salesforce, Aurea, Infonis International, Interactive Medica, Media-Soft Inc and Synergistix among others are some key players in the global pharma & biotech CRM software market.